Returns & Exchanges

At Flojos Sandals, we want you to love your comfort; if you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery. Please ensure all items are in their original, unworn condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the pre-paid shipping label provided via email and secure it to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; please keep your tracking receipt for confirmation of the return shipment.

4

Receive Your Refund

After our warehouse inspects the returned sandals, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing